Solo (individual) downgrades to lower distance categories within the same event are permitted at no additional charge. Solo upgrades to higher distance categories and team categories must pay the difference between the existing fee paid and the current cost of the new category. Requests are accepted up to 72 hours prior to event start time. No full or partial refunds permitted for any category changes, cancellations, or transfers. Transfers to other GreenRace events are not permitted under any circumstances.
- Submit the online request form
- We will contact you within 72 hours to confirm the upgrade/downgrade and send you a payment link for the fee difference + administration fee of HKD$100.
UPGRADE/DOWNGRADE REQUEST FORM